1. All orders are dispatched within 3 business days if items are in stock, plus delivery time.
2. Standard shipping takes approximately 1–2 weeks.
3. Expedited shipping is available upon request.
4. We may change shipping method or carrier when necessary.
5. Customers must ensure correct shipping address before placing order.
6. We do not guarantee delivery on a specific date or time.
7. Customers are responsible for taxes, duties, and additional charges.
8. If an order cannot be fulfilled, we will notify and refund.
9. We are not responsible for damaged or lost shipments but will assist in claims.
10. By placing an order, you agree to these terms.

We offer a 30-day return policy from the date of delivery.

Items must be unused, in original packaging, and accompanied by proof of purchase.

To request a return, contact us at info@conveyorollers.com.

Damages and Issues

Please inspect your order upon arrival and report any issues immediately.

Non-returnable Items

Custom products, hazardous materials, and certain goods are not eligible for return.

Exchanges

Return the item and place a new order for faster exchange processing.

EU 14-Day Cooling Off

EU customers may cancel or return within 14 days under applicable laws.

Refunds

Approved refunds are processed within 10 business days to original payment method.